


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Efficient Service
- Helps Innovate
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Generation and Funnel Management
Sales Collateral Management
Collaboration
Intelligent Search
Multi Device Capability
Application Integration
Content Analytics and Scoring
Next-Best-Action Recommendations
Onboarding and Training
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Also Featured in...
Sales Engagement Platforms
Score 9.1
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews

Kassia W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2025
Not applicable
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
No comment
What is your favorite aspect of this product?
The whole system
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Purchase it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Isha G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
A strong and simple sales tool
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub makes it very easy to manage sales channels. It's easier to use and takes less time to set up than Salesforce. The drag-and-drop flow view makes it easy for me to keep track of deals without getting too busy.
What is your favorite aspect of this product?
I really like how the automatic email tracking lets me know when a client opens an email or clicks on a link. This helps me follow up at the right time. The meeting planner also saves time because clients can book right from my calendar.
What do you dislike most about this product?
Custom metrics could have more reporting choices that are easy to use.
What recommendations would you give to someone considering this product?
Hubspot Sales Hub is a good choice if you need an easy-to-use and powerful sales tool.
Pros
- Reliable
- Enables Productivity
- Fair
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeet V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
The best way to handle customer relations.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can better keep track of my contacts with customers with HubSpot Sales Hub than with any other tool I've tried. I never lose track of what was said because every email, call, and meeting is recorded immediately.
What is your favorite aspect of this product?
I can see which customers are almost ready to close and which ones need more work thanks to the deal stage tracking. With the new "custom fields" feature, it's easy for me to keep track of unique customer information.
What do you dislike most about this product?
Notifications aren't always sent right away, especially on the mobile app.
What recommendations would you give to someone considering this product?
The HubSpot Sales Hub is the best way to better handle your relationships with customers.
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
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