


What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
93 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Efficient Service
- Helps Innovate
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Generation and Funnel Management
Sales Collateral Management
Collaboration
Intelligent Search
Multi Device Capability
Application Integration
Content Analytics and Scoring
Next-Best-Action Recommendations
Onboarding and Training
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
Sales Engagement Platforms
Score 9.0
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Analytics
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Jeet V.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
The best way to handle customer relations.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I can better keep track of my contacts with customers with HubSpot Sales Hub than with any other tool I've tried. I never lose track of what was said because every email, call, and meeting is recorded immediately.
What is your favorite aspect of this product?
I can see which customers are almost ready to close and which ones need more work thanks to the deal stage tracking. With the new "custom fields" feature, it's easy for me to keep track of unique customer information.
What do you dislike most about this product?
Notifications aren't always sent right away, especially on the mobile app.
What recommendations would you give to someone considering this product?
The HubSpot Sales Hub is the best way to better handle your relationships with customers.
Pros
- Efficient Service
- Respectful
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
Muhumuza U.
- Role: Operations
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Hubspot is an effective tool for sales management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Have more email templates and SMS templates for an effective marketing campaigns than any other tools used
What is your favorite aspect of this product?
I do appreciate the customer service, very responsive and the drag and drop email builder with beautiul templates
What do you dislike most about this product?
The cost and the setup process can be cumbersome because of too much product that the tool has makes it fficult to deploy it in time
What recommendations would you give to someone considering this product?
Yes, I would recommend the solution
Pros
- Efficient Service
- Inspires Innovation
- Acts with Integrity
- Over Delivered
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James E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Great CRM & Great Marketing tool.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.
What is your favorite aspect of this product?
My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.
What do you dislike most about this product?
My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.
What recommendations would you give to someone considering this product?
If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.
Pros
- Trustworthy
- Efficient Service
- Caring
- Saves Time
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