What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
5% Neutral
92% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Lead Generation and Funnel Management

87

Sales Collateral Management

86

Collaboration

85

Intelligent Search

84

Multi Device Capability

84

Application Integration

84

Content Analytics and Scoring

84

Next-Best-Action Recommendations

82

Onboarding and Training

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Jeet V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

The best way to handle customer relations.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I can better keep track of my contacts with customers with HubSpot Sales Hub than with any other tool I've tried. I never lose track of what was said because every email, call, and meeting is recorded immediately.

What is your favorite aspect of this product?

I can see which customers are almost ready to close and which ones need more work thanks to the deal stage tracking. With the new "custom fields" feature, it's easy for me to keep track of unique customer information.

What do you dislike most about this product?

Notifications aren't always sent right away, especially on the mobile app.

What recommendations would you give to someone considering this product?

The HubSpot Sales Hub is the best way to better handle your relationships with customers.

Pros

  • Efficient Service
  • Respectful
  • Acts with Integrity
  • Generous Negotitation

Muhumuza U.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Hubspot is an effective tool for sales management

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Have more email templates and SMS templates for an effective marketing campaigns than any other tools used

What is your favorite aspect of this product?

I do appreciate the customer service, very responsive and the drag and drop email builder with beautiul templates

What do you dislike most about this product?

The cost and the setup process can be cumbersome because of too much product that the tool has makes it fficult to deploy it in time

What recommendations would you give to someone considering this product?

Yes, I would recommend the solution

Pros

  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity
  • Over Delivered

James E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great CRM & Great Marketing tool.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.

What is your favorite aspect of this product?

My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.

What do you dislike most about this product?

My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.

What recommendations would you give to someone considering this product?

If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

Most Popular HubSpot Sales Hub Comparisons