What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
5% Neutral
92% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Lead Generation and Funnel Management

87

Sales Collateral Management

86

Collaboration

85

Intelligent Search

84

Multi Device Capability

84

Application Integration

84

Content Analytics and Scoring

84

Next-Best-Action Recommendations

82

Onboarding and Training

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Aayush P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Okay for bigger businesses

Likeliness to Recommend

4 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot offers more comprehensive and effective marketing capabilities in its plans for firms looking for an all-in-one sales and marketing platform. Furthermore, these features are offered in product bundles rather than as distinct plan packages or separately paid apps, in contrast to Salesforce.

What is your favorite aspect of this product?

With the free and Starter plans, extensive marketing features are accessible.

What do you dislike most about this product?

sophisticated sales forecasting and reporting, but a more expensive approach is needed.

What recommendations would you give to someone considering this product?

Has a very small learning curve in comparison to other platforms, and offer's a better package of sales and marketing automation.

Pros

  • Unique Features
  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Effective Service
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

Curtis F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use but could be more robust

Likeliness to Recommend

4 /10

What differentiates HubSpot Sales Hub from other similar products?

Quite accessible

What is your favorite aspect of this product?

The email cadences

What do you dislike most about this product?

Phone call integration

What recommendations would you give to someone considering this product?

Easy to use but check features

Pros

  • Saves Time
  • Appreciates Incumbent Status
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Less Efficient Service
  • Less Effective Service

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