What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
5% Neutral
92% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Lead Generation and Funnel Management

87

Sales Collateral Management

86

Collaboration

85

Intelligent Search

84

Multi Device Capability

84

Application Integration

84

Content Analytics and Scoring

84

Next-Best-Action Recommendations

82

Onboarding and Training

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Seamus M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Game changer

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Highly customisable and the ability to pull all prospect tracking into one place - emails, opens, website views, document opens, form downloads, ad clicks etc

What is your favorite aspect of this product?

Ability to track prospect engagement with messaging and ability to phone out from the product

What do you dislike most about this product?

It took me a long time to migrate data from previous CRM

What recommendations would you give to someone considering this product?

I highly recommend for a small to medium size SaaS business

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matt R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Great time saving, efficiency and conversion tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The feature set VS price and the FREE starter accounts make HubSpot a clear winner.

What is your favorite aspect of this product?

Templates and Sequences and the integrations into Outlook and other software.

What do you dislike most about this product?

Certain integrations are branded unless you have Enterprise.

What recommendations would you give to someone considering this product?

Try the Starter Hub and as you need more features you can increase your subscription type.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Akilesh M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2021

A user friendly powerful sales automation tools

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I have used SFDC in the past but after switching to HubSpot, it is easy navigate and use all the features at fullest. You don't need a developer and integration specialist to use it.

What is your favorite aspect of this product?

Sequences, activity feed, and sales analytics.

What do you dislike most about this product?

Privacy should be there from in terms of viewing one sales rep content to another.

What recommendations would you give to someone considering this product?

Go for it. It offers lots of functionalities that will definitely improves your sales pipeline.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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