What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

93 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
5% Neutral
92% Positive

Pros

  • Efficient Service
  • Helps Innovate
  • Trustworthy
  • Transparent

Feature Ratings

Average 84

Lead Generation and Funnel Management

87

Sales Collateral Management

86

Collaboration

85

Intelligent Search

84

Multi Device Capability

84

Application Integration

84

Content Analytics and Scoring

84

Next-Best-Action Recommendations

82

Onboarding and Training

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Ease of IT Administration

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

82

Ease of Data Integration

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Sunny A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I have been using HUBSPOT since some time not, i have also used other CRM's like Salesforce, Zoho and Leadsquared.. 1) Hubspot can integrate with most of software or products we use. 2) Hubspot can accurately forecast sales. 3)Easy to manage sales pipline.

What is your favorite aspect of this product?

Lead Management, Sales Pipeline, Deal Status

What do you dislike most about this product?

Cost can be a challenge

What recommendations would you give to someone considering this product?

If you are in service industry, where you find challenges managing your data and leads. Hubspot is the best option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

Francois B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great sales and CRM SaaS tool

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy of use especially the task management, compared to Salesforce

What is your favorite aspect of this product?

UI and UX optimised

What do you dislike most about this product?

the analytics and reporting were poor

What recommendations would you give to someone considering this product?

keep working on reporting

Pros

  • Continually Improving Product
  • Helps Innovate
  • Efficient Service
  • Includes Product Enhancements

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