What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 83

Dashboard

86

Visual Pipeline Monitoring

85

Data Ingestion and Interoperability

83

Predictive Sales Forecasting

83

Territory Analytics and Management

83

Pipeline Planning

83

Collaboration

83

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

81

Intelligent Alerts and Notifications

80

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Availability and Quality of Training

84

Breadth of Features

84

Usability and Intuitiveness

83

Quality of Features

83

Ease of IT Administration

83

Vendor Support

82

Ease of Customization

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

HubSpot Sales Hub Reviews

Ashish J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Reliable, User-friendly Sales platform that scales

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s easier to get up and running with compared to many other CRMs, and the integration between marketing and sales is tighter than most. Also, the UI is clean and doesn’t overwhelm users.

What is your favorite aspect of this product?

The contact timeline and email tracking are huge - it makes it really easy to keep tabs on sales activity without digging through a bunch of systems.

What do you dislike most about this product?

The pricing structure can feel restrictive. Some of the features that should be standard require upgrading to higher tiers, which adds up fast.

What recommendations would you give to someone considering this product?

Take time to map out exactly which features your team needs before picking a plan - otherwise, you might end up paying more than expected. Also, get both sales and marketing on board early for smoother adoption.

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Generous
  • Less Friendly Negotiation

Karl Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

All in one Digital workplace

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot sales Hub integrations ensures smooth and smart workflow, integrations with multiple sales channels and cloud systems simplify work transfer and eliminates in on delays due to automated processes.

What is your favorite aspect of this product?

HubSpot Sale Hub act as a commercial and professional communications channel between salers and the clients.

What do you dislike most about this product?

HubSpot sales Hub is creditable

What recommendations would you give to someone considering this product?

It has all required tools for monitoring sales and marketing.

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Kassia W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Not applicable

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

No comment

What is your favorite aspect of this product?

The whole system

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Purchase it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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