What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Trustworthy
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Data Ingestion and Interoperability
Pipeline Planning
Predictive Sales Forecasting
Territory Analytics and Management
Collaboration
Scenario Analysis
Predictive Time-Series Reporting & Analytics
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Score 9.0
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Tim L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Great CRM!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to implement compared to the functionality it provides.
What is your favorite aspect of this product?
HubSpot Sequences.
What do you dislike most about this product?
Requires thorough planning to implement features effectively. Easy to add messy data.
What recommendations would you give to someone considering this product?
Have clean data in other systems if integrating. Test integrations thoroughly.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Waleed K.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2023
Powerful CRM with Seamless Sales Automation
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The larger HubSpot CRM suite, which also includes tools for marketing, sales, customer service, and operations, includes HubSpot Sales Hub. Businesses can align their teams and produce a consistent customer experience thanks to this integration's seamless data sharing and comprehensive view of the customer journey.
What is your favorite aspect of this product?
My Favorite Aspect of HubSpot Sales Hub: Efficient Task Management and Mobile App. HubSpot Sales Hub's task management and mobile app have transformed my prospecting and follow-up process. With seamless task organization and easy call capabilities on my phone, I stay productive and build strong relationships with prospects. It's an indispensable asset for sales success!
What do you dislike most about this product?
Advanced users or businesses with unique requirements might feel limited by the level of customization offered within the platform.
What recommendations would you give to someone considering this product?
HubSpot offers a free trial period and product demos. Take advantage of these opportunities to explore the platform's features, user interface, and how it fits into your workflow. Engage your team in the evaluation process to gather feedback from potential end-users.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ashish J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted May 2025
Reliable, User-friendly Sales platform that scales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It’s easier to get up and running with compared to many other CRMs, and the integration between marketing and sales is tighter than most. Also, the UI is clean and doesn’t overwhelm users.
What is your favorite aspect of this product?
The contact timeline and email tracking are huge - it makes it really easy to keep tabs on sales activity without digging through a bunch of systems.
What do you dislike most about this product?
The pricing structure can feel restrictive. Some of the features that should be standard require upgrading to higher tiers, which adds up fast.
What recommendations would you give to someone considering this product?
Take time to map out exactly which features your team needs before picking a plan - otherwise, you might end up paying more than expected. Also, get both sales and marketing on board early for smoother adoption.
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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