What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 83

Dashboard

85

Visual Pipeline Monitoring

85

Data Ingestion and Interoperability

83

Pipeline Planning

83

Predictive Sales Forecasting

83

Territory Analytics and Management

82

Collaboration

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

81

Intelligent Alerts and Notifications

80

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Breadth of Features

83

Ease of IT Administration

83

Quality of Features

83

Vendor Support

83

Ease of Data Integration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

HubSpot Sales Hub Reviews

John B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

"Hubspot Perfect Sales Hub"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales Hub has Automation capabilities, can create Sales Playbook, lead scoring can be done.

What is your favorite aspect of this product?

Creating Playbook & Automation capabilities are my favorite aspect in Hubspot Sales Hub.

What do you dislike most about this product?

Hubspot doesn't calling VOIP capabilities. Should include in the near future.

What recommendations would you give to someone considering this product?

If you are looking for Sales automation with lead scoring, analytics and Playbook feature. Go for the Hubspot sales hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Karthick p.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Good CRM tools for sales user friendly CRM

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot CRM have all in one integrations options which really helps to user to integrate with other services like Marketing campaign , CMS tools and other customer service platform

What is your favorite aspect of this product?

Ease to use with simple interface and functionality Scalable for the advance features and deep customizations for workflows Built in reporting and analytics which really helps more

What do you dislike most about this product?

Pricing structure is too high the companies like small startup can't invest huge price on buying product Few reporting limitations

What recommendations would you give to someone considering this product?

Overall this is the good product in the market compared to other competitors with enhanced capabilities for all teams in organization like (Sales, Marketing, Service and Helpdesk too) Free test CRM is also available to explore options

Pros

  • Trustworthy
  • Fair
  • Transparent
  • Includes Product Enhancements

Vanshika S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

An all-in-one sales platform

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

I've used a few sales tools in the past, and one of the things that always frustrated me was the steep learning curve. HubSpot is incredibly intuitive, with drag-and-drop features, easy customization options, and a clean, simple layout. This has saved me a lot of time when onboarding new team members or just trying to get things set up quickly. The automation capabilities are also a big plus. I love the workflow automation tools, which allow me to set up personalized follow-up sequences, reminders, and even trigger actions based on contact behaviour- it’s a huge time-saver

What is your favorite aspect of this product?

My favorite aspect of HubSpot Sales Hub is definitely the automation and workflow tools. They save me so much time and make the whole sales process run more smoothly. For example, I can set up a workflow that automatically sends a personalized email to a lead once they fill out a form on our website, then another email a few days later if they don’t respond. On top of that, HubSpot allows me to assign tasks to myself or my team based on certain criteria, so we never miss an opportunity to follow up or engage with a contact at the right moment. Another reason I love the automation is that it allows me to focus on higher-level strategic work.

What do you dislike most about this product?

Email deliverability can be an issue at times, especially when using mass emails or sequences. I’ve had moments where some emails get flagged as spam, which isn’t necessarily a dealbreaker, but it can definitely affect the consistency of outreach. HubSpot does offer tools to optimize deliverability, but it’s something to keep an eye on if email marketing is a major part of the strategy.

What recommendations would you give to someone considering this product?

If email outreach is a big part of your sales strategy, it’s worth paying attention to how HubSpot handles email deliverability. Make sure your emails are optimized and not flagged as spam, especially when you start using sequences or mass emails. It’s a good idea to test your emails with smaller batches before going full scale.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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