What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Trustworthy
- Client Friendly Policies
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Visual Pipeline Monitoring
Data Ingestion and Interoperability
Predictive Sales Forecasting
Territory Analytics and Management
Pipeline Planning
Collaboration
Scenario Analysis
Predictive Time-Series Reporting & Analytics
Intelligent Alerts and Notifications
Artificial Intelligence-Based Insights
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Score 9.1
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Appointment Scheduling
Score 9.0
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Lead Management
Score 9.0
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Customer Intelligence
Score 8.9
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Sales Enablement
Score 8.8
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.4
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HubSpot Sales Hub Reviews
Anmol K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
BIG NO for Enterprises. Misleading Sales Teams
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling
What is your favorite aspect of this product?
Reps can start using it immediately
What do you dislike most about this product?
No customisation, god awful reporting
What recommendations would you give to someone considering this product?
only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away
Cons
- Less Productive
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
A "must have" product.
Likeliness to Recommend
Pros
- Trustworthy
- Fair
- Altruistic
- Helps Innovate
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Jonathan P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great for smaller businesses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The best part about the HubSpot CRM is that I actually use it. We previously used Salesforce and it was so foreign to me that I rarely ever logged in. Since the HubSpot CRM is connected right from the marketing dashboard I toggle back and forth constantly.
What is your favorite aspect of this product?
I love that it is built to work with the HubSpot leads that are generated through our sites and works with the tools with the lead nurturing and automation tools. For our company, it is a good stepping stone into using the CRM because it shows the value of a CRM to our sales team without requiring all of the extra input of entering each new lead, since HubSpot adds them for us. This automation is what will likely make the CRM work for us where others have not been a fit.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
We needed a CRM and we tried a whole bunch. This platform definitely helped us while we're starting out and does most of the functions we've needed. I'd definitely recommend it to anyone looking for a pretty basic, easy to use CRM.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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