What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Analytics category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 83

Dashboard

85

Visual Pipeline Monitoring

85

Data Ingestion and Interoperability

83

Pipeline Planning

83

Predictive Sales Forecasting

83

Territory Analytics and Management

82

Collaboration

82

Scenario Analysis

82

Predictive Time-Series Reporting & Analytics

81

Intelligent Alerts and Notifications

80

Artificial Intelligence-Based Insights

79

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Breadth of Features

83

Ease of IT Administration

83

Quality of Features

83

Vendor Support

83

Ease of Data Integration

82

Ease of Customization

81

Product Strategy and Rate of Improvement

81

HubSpot Sales Hub Reviews

Chioma J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"A Powerful Tool for Streamlined Sales"

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The UI, integration of AI and automation tools and the convenience of the usage are the major aspects that distinguish HubSpot from other platforms. HubSpot eliminates the need for numerous subscriptions by offering capabilities like lead management, pipeline monitoring, and even revenue projection. The AI functions are commendable for improving sales productivity, particularly in content development and sales forecasting.

What is your favorite aspect of this product?

My favorite feature of the sales funnel is the deal management feature, particularly the task automation and email automation sequences that allow sales teams to follow prospects easily and close deals quicker. The ease of use with the AI-powered tools for sales forecasting and reporting also makes it one of the most attractive platforms in the market.

What do you dislike most about this product?

However, this is a great platform but I find the CRM initial setup and learning curve a bit a challenging. One may find themselves struggling with the platform’s complexity as it is quite advanced.

What recommendations would you give to someone considering this product?

I would suggest making sure you are prepared for the change and that sufficient training is in place to ensure the platform is fully utilized before making any modifications. Additionally, to boost the sales team's productivity right away, make sure you take use of all the AI and automation technologies HubSpot has to offer.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Gemma J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Why HubSpot Works for Sales Pros

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Unlike others that require toggling between tools for pipelines, emails, and analytics, HubSpot keeps everything in one roof—and it does so without overwhelming you

What is your favorite aspect of this product?

I’m talking drag-and-drop cards for deals, color-coded stages, and automated updates. It’s perfect for those chaotic weeks when you’ve got too many client meetings, and you need your deals to speak for themselves with minimal input.

What do you dislike most about this product?

I’ve had moments where I’d get multiple alerts for the same email being opened because of a client using a shared inbox or forwarding the email internally. It clutters up the dashboard unnecessarily.

What recommendations would you give to someone considering this product?

spend time personalizing the deal stages and notifications, because the default setup isn’t always a perfect match for every team.

Pros

  • Effective Service
  • Caring
  • Client Friendly Policies
  • Acts with Integrity

Javier G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Excellent Product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The best CRM, Marketing and Sales tool for businesses.

What is your favorite aspect of this product?

The easy to use, all the different features which allows to expand the business, and the automation part of the tool

What do you dislike most about this product?

Maybe the price.

What recommendations would you give to someone considering this product?

Is the marketing and sales must have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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