What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Appointment Scheduling category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Trustworthy

Feature Ratings

Average 85

Real-Time Calendar View

87

Calendar Integration

87

Analytics and Reporting

86

Automated Notifications

85

Scheduling Link Creation

85

Payment Processing

84

Customizable Branding

84

3rd Party Integration

82

Availability Preferences

81

Mobile

81

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Ease of Data Integration

88

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

86

Ease of Customization

85

Breadth of Features

84

Ease of IT Administration

83

Vendor Support

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

HubSpot Sales Hub Reviews

Lianna D.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, features could be updated

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

Customization of the url

What is your favorite aspect of this product?

Easy to customize the settings of your meeting requirements

What do you dislike most about this product?

Not able to chose individuals available schedules, have to block off your calendar for times you do not want to be booked

What recommendations would you give to someone considering this product?

Simple and easy to use scheduling product.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features
  • Less Generous
  • Under Delivered

Anthony Waweru M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fragile, Feature-rich and Top-notch Booking Tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Real-time appointment scheduling itinerary. Integrates best with other existing softwares we use like Microsoft Office 365 and Google calendar. Online meeting facilitation with encrypt UC and UCaaS channels. Instant B2B BIM rooms.

What is your favorite aspect of this product?

Communication without hustle of credit. Appointment booking itinerary.

What do you dislike most about this product?

My organization and department too has no single regret to air so far. KUDOS to it developer.

What recommendations would you give to someone considering this product?

May all consider it since I has it all.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alenoghena E.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

A smart, efficient and reliable tool for business

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Sales is an an all in one platform that integrate sales, marketing Customer Relationships Management (CRM) and other important features, making it easy for companies and businesses to have all their support on one platform.

What is your favorite aspect of this product?

My favourite aspect of HubSpot sales is how it is creating automation most especially in the integration of Customer Relationship Management (CRM) tools.

What do you dislike most about this product?

To access more advance features such as advanced reporting, customization and more advanced automation requires payments which can be a bit pricey especially for small companies or business looking to upscale.

What recommendations would you give to someone considering this product?

HubSpot Sales is an excellent tool that covers Appointment settings, automation and even Customer Relationship Management (CRM). It is a tool that can serve as a one-stop shop for the basic need of companies and businesses after which the can upscale to paid features if the need arises.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

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