HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 84

Lead Management

87

Collaboration

85

Account and Contact Management

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Anurag P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

"Adaptability no matter your location."

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is different from others because it's easy to use, works well with other HubSpot tools, and has lots of useful features. It helps sales teams automate tasks, track performance, and customize the tool to fit their needs, making it a great choice for managing customer relationships.

What is your favorite aspect of this product?

My favorite aspect of this product is how it brings together all the activities of our Revenue and Customer Success departments in one convenient hub. The user-friendly interface makes it easy to navigate, and what I love most is the effective analytics tools and automation features.

What do you dislike most about this product?

I hope for a more user-friendly experience in data extraction. Occasionally, it seems challenging to extract specific details based on certain fields, making the process feel somewhat daunting.

What recommendations would you give to someone considering this product?

Explore the user-friendly features, leverage the analytics tools, and ensure ease for a more seamless experience with HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Sunil D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Comprehensive but not very intuitive

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Very comprehensive and best suited for smb selling to enterprises. Powerful workflow automation Full suit of product Powerful custom fields and validation

What is your favorite aspect of this product?

Developer friendly well structured data modeling Easily integrates with other tool Detailed api at no extra cost Inbuilt Powerful dashboard builders

What do you dislike most about this product?

Sometime slow to switch screens. Not very intuitive to use a lot of technicalities in configuration.

What recommendations would you give to someone considering this product?

Perfect for organisation of small medium size who have it division and integration requirment to crm

Pros

  • Reliable
  • Unique Features
  • Over Delivered
  • Transparent

André B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

User friendly tool, very helpful to manage sales

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly tool

What is your favorite aspect of this product?

Very easy to manage my daily sales tasks and to manage pipeline

What do you dislike most about this product?

So far I do not have anything I dislike about the tool

What recommendations would you give to someone considering this product?

Definetly go ahead. Super useful to improve sales performance of your organization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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