What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Rome M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

easy implementation

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is like the Swiss Army knife of sales tools. It's an all-in-one platform that brings together CRM, sales automation, email tracking, and analytics seamlessly. The interface is user-friendly, so whether you're a seasoned pro or new to sales tech, you'll feel right at home. Plus, it grows with your business, making it perfect for startups and big enterprises alike. HubSpot Sales Hub isn't just software; it's a versatile and innovative solution that keeps things simple and effective in the ever-evolving world of sales

What is your favorite aspect of this product?

HubSpot Ecosystem: Being part of the broader HubSpot ecosystem, Sales Hub seamlessly integrates with HubSpot Marketing Hub and HubSpot Service Hub. This integration provides a unified platform for marketing, sales, and customer service, fostering collaboration and alignment across the entire customer journey

What do you dislike most about this product?

So far, the product has been working well. The ease of implementation and data tracking has helped with overall performance.

What recommendations would you give to someone considering this product?

Understand Your Needs: Clearly define your business requirements and goals. Ensure that the features and capabilities of the product align with your specific needs, both current and future. Take Advantage of Trial Periods: Many products offer trial periods. Take advantage of these to explore the product's functionality, user interface, and how well it integrates with your existing processes

Pros

  • Saves Time
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered
  • Less Transparent

Enrica M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

A very complete software to manage leads

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

A great interface and a lot of functions combined together

What is your favorite aspect of this product?

Easy to use and with a great potential in automation

What do you dislike most about this product?

maybe sometimes it's not so easy to understand all the possibilities you have

What recommendations would you give to someone considering this product?

one of the top, definitely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jhinie C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very efficient!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is a cloud-based CRM platform that allows sales team to streamline pipeline. For me, it offers a better solution and it's customizable and easy to adapt.

What is your favorite aspect of this product?

My favorite aspect of this product is its reporting and analytics feature, it has very customizable and efficient visual reports with real-time updates.

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

I would recommend to explore and get a demo first to have a glimpse of features that HubSpot Sales Hub has to offer.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

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