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HubSpot Sales Hub
8.7 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

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Sales Engagement Platforms

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 9.0

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Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Intelligence

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.4

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

mona m.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Reliable product with great features & simplicity

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's simplicity and customisation options with ease of user friendly interface

What is your favorite aspect of this product?

The opportunities it's shows coming from the leads and prospects in the form of graph I like the most

What do you dislike most about this product?

I did not dislike anything about it,I am looking forward to new and upgrade it infact in the coming times

What recommendations would you give to someone considering this product?

I will recommend to integrate SEO platforms to enhance its productivity and will definitely recommend it to other saas users for great prospect analytics

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Excellent product wins competitors like SF.com

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use is the key here. Simplistic screens and reporting. Very happy. Sometimes simplicity is all a user wants and hubspot delivers!

What is your favorite aspect of this product?

Dealflow and reporting is very clear and wins out against other vena that can often be complex and higher learning curve. Didn’t experience this hubspot!

What do you dislike most about this product?

Nothing else is needed, this is great product and I look forward to using other integrations and features

What recommendations would you give to someone considering this product?

Use of the email integration with sales and front office staff to track the external emails with clients and investors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paulette P.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Product!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. Very user-friendly and intuitive. Minimal training is needed.

What is your favorite aspect of this product?

Knowing an email has been opened and when.

What do you dislike most about this product?

I'd like more customizable fields.

What recommendations would you give to someone considering this product?

Checks all plans before purchase.

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Helps Innovate

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