HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 84

Lead Management

87

Collaboration

85

Account and Contact Management

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

John B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

easy to use, a wide breadth of features

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

the customization of the fields and how you can get user data tied into the program

What is your favorite aspect of this product?

it has a variety of in depth features and is customizable per user.

What do you dislike most about this product?

the customization and the data entry aspect can be overwhelming. can be lots of clicks to get everything right.

What recommendations would you give to someone considering this product?

i would recommend this product to other saas service providers who need a crm to track their leads/opportunities revenue etc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samuel M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

This product has helped beyond words

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Lot more easier to work with as it was a smooth transition

What is your favorite aspect of this product?

Just the fact it being a smooth transition

What do you dislike most about this product?

takes awhile to load sometimes

What recommendations would you give to someone considering this product?

if you want the job to be fast and accurate then buy this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matthew N.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great started CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease to use CRM when starting out with any B2B scaling business.

What is your favorite aspect of this product?

Integrations into GMail and other software integrations.

What do you dislike most about this product?

Sequences that are not dynamic enough.

What recommendations would you give to someone considering this product?

Go for it as a good starter CRM to your B2B business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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