HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 84

Lead Management

87

Collaboration

85

Account and Contact Management

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Lorne F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Hubspot Sales is essential for sales growth

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Complements their marketing automation suite to give you full access to your sales and marketing efforts together, seamlessly.

What is your favorite aspect of this product?

Contact management and engagement automation capabilities.

What do you dislike most about this product?

Lack of outlook integration has been an issue for us.

What recommendations would you give to someone considering this product?

Using Zapier or similar to integrate your automation tools is essential for success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

used to work well but competition has crept up

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

first one i used, not sure

What is your favorite aspect of this product?

lead generation

What do you dislike most about this product?

it is outdated

What recommendations would you give to someone considering this product?

look at the competition

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark C.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

All-in-one marketing platform

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is unique compared to other CRM software because of its user-friendly interface, robust set of sales tools, and deep integration with other tools. Its free version also provides many features that other CRM tools require paid subscriptions for.

What is your favorite aspect of this product?

its all-in-one approach, which provides businesses with a comprehensive suite of tools for our marketing and sales team,

What do you dislike most about this product?

It's pricing, it's expensive, especially for small businesses or a start up/

What recommendations would you give to someone considering this product?

Invest in training: To maximize the benefits of HubSpot, consider investing in training for yourself and your team to ensure that everyone is comfortable using the software and can take full advantage of its features. They have free training in the knowledge base section. Also, take advantage of the free trial: HubSpot offers a free trial period, so take advantage of it to get a feel for the software and its capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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