What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

85

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

77

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Quality of Features

82

Breadth of Features

82

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Blessing A.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2025

Streamline Your Business Processes With Hubspot.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot Academy

What is your favorite aspect of this product?

My favorite part of hubspot is the academy and certification it issues

What do you dislike most about this product?

Nothing. I love this product

What recommendations would you give to someone considering this product?

I recommend this product to both freelancers trying to grow their business and business looking to streamline processes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alice N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

CRM engagement

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

CRM setup is effortless.

What is your favorite aspect of this product?

Improved way of importing contacts and easy data export.

What do you dislike most about this product?

No consulting is needed to create an account

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service

Peter O.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Easy to use but a bit pricey

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales has email integrations to send email campaigns from the solution at a minimum cost compared to other tools evaluated and, also supports SMS marketing to local numbers

What is your favorite aspect of this product?

Present of the API integrations that makes it a good solution for anyone to use the solution from any in-house tool the way they would prefer and affordabe pricing

What do you dislike most about this product?

The solution has so many features in the dashboard which makes selection of which product to subscribe to be hard and hard to deploy, customise and configure the product

What recommendations would you give to someone considering this product?

It does not cost more money to use as billing is upon usage charge

Pros

  • Fair
  • Altruistic
  • Transparent
  • Helps Innovate

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