HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 84

Lead Management

86

Collaboration

86

Account and Contact Management

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

80

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Noora R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, constantly developing.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

User interface & connection with Marketing Hub

What is your favorite aspect of this product?

Sales reporting & dashboards

What do you dislike most about this product?

Line items reporting & capabilities

What recommendations would you give to someone considering this product?

Talk with marketing, sales and customer success, and make joint efforts to move your whole customer journey to HubSpot

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Nickel and diming approach is old school

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Commodity Features

jordi P.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product and features. One of the best

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

User Friendly

What is your favorite aspect of this product?

Call and email intergrading

What do you dislike most about this product?

I am satisfied with the whole system honestly

What recommendations would you give to someone considering this product?

If you value your time. Purchase the product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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