HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Lead Management

86

Account and Contact Management

85

Collaboration

85

Sales Management

85

Activity and Workflow Management

85

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

80

Mobile

76

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Kelly O.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Hubspot does not disappoint in organizing my day.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has a diverse set of features rolled into one platform which saves me time and money when engaging with my clients. I can pick and choose with workflows to help me manage my day to day activities and I rest assured that it will get done without having to babysit the automation.

What is your favorite aspect of this product?

In particular the HubSpot Sales system lets me manage my clients as an individual as well as a group. The search engine is very powerful and the customizable options lets me tailor the platform to meet my business needs.

What do you dislike most about this product?

HubSpot can be costly, but when you compare that to how many packages you have to use to replace the features in HubSpot, it is worth the extra cost in simplicity alone. Additionally, HubSpot is a robust platform with many features and benefits, so many that it can be overwhelming and daunting for a new beginner or a solo-preneur.

What recommendations would you give to someone considering this product?

My recommendation is to try it out. Hubspot has a Try Before You Buy feature that let's you use the most common features to see how it operates within your business operations. Plus, you can start slowly and integrate the software into your organization before you commit to a contract.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahidhar A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Best Sales Management Experience, Hands down!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's an all-in-one tool. We can establish an effective sales structure using Hubspot which is a clear differentiator from the competitors. Thanks to Hubspot, the management team can have greater visibility on what's happening with the leads that are added into the pipeline and we are able to streamline our sales structure in a better way.

What is your favorite aspect of this product?

With the tasks feature, I can easily assign tasks to the sales reps to follow up with the prospects, update deals, and delegate them to others to ensure everything happens at the right time to have much healthy sales pipeline. With the meetings feature, I can easily add my calendar link in the emails and prospects can directly set up meetings with me. Overall, Hubspot Sales Hub is the one tool that made my life easier by having everything in one place.

What do you dislike most about this product?

The tool is really great but it's too expensive, especially if you have a big team. As you deal with more users and more contacts, your costs will soar up to a level that you feel dependent on the tool and can't go out of it.

What recommendations would you give to someone considering this product?

Have a clear sales structure in your mind and enough budget to make the perfect use of Hubspot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Nicholas W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Revolutionizes Your Sales Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

They have a great wraparound of services and options. The depth of the tools really makes it so you can not only manage your sales leads, but also build campaigns around how you want to reach out to your customers.

What is your favorite aspect of this product?

The quality of the sales and marketing tools. Also the ability to manage sales leads amongst your team.

What do you dislike most about this product?

I think the product would benefit from adding a recruiting arm to the program. I also think the program would benefit from adding more AI utility and ways to avoid sales and marketing email campaigns to not get flagged as spam.

What recommendations would you give to someone considering this product?

Review the options for sure, but if you can afford the program it will improve the way your business operates.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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