What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

85

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

77

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Quality of Features

82

Breadth of Features

82

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Gabby S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Love using HubSpot - Daily!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HS Sales is great because it keeps me organized in my day to day sales routine. I specifically like using the sales pipelines, so I know exactly what is happening with my prospects.

What is your favorite aspect of this product?

My favorite aspect of HS is out easy it is to use and navigate. I had no experience with HS before starting to use it and within 6 months I felt confident I could navigate and use a variety of features within the platform.

What do you dislike most about this product?

There are many features I feel like I could probably use, but do not because I am unaware of how to use them.

What recommendations would you give to someone considering this product?

I would highly recommend using HS sales because it has made my life less stressful at work and always keeping me organized.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicholas W.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Revolutionizes Your Sales Management

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

They have a great wraparound of services and options. The depth of the tools really makes it so you can not only manage your sales leads, but also build campaigns around how you want to reach out to your customers.

What is your favorite aspect of this product?

The quality of the sales and marketing tools. Also the ability to manage sales leads amongst your team.

What do you dislike most about this product?

I think the product would benefit from adding a recruiting arm to the program. I also think the program would benefit from adding more AI utility and ways to avoid sales and marketing email campaigns to not get flagged as spam.

What recommendations would you give to someone considering this product?

Review the options for sure, but if you can afford the program it will improve the way your business operates.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Very Inclusive and Easy to Use CRM

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

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