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HubSpot Sales Hub
8.7 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Also Featured in...

Sales Engagement Platforms

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Appointment Scheduling

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Intelligence

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.8

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.4

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Harshita N.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best CRM in Market

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's software has everything your marketing team needs, from startup to enterprise. Get blogging, social media, landing pages, email, and more.HubSpot's free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

What is your favorite aspect of this product?

inbound marketing, sales, and customer service.

What do you dislike most about this product?

There is nothing that I didn't like about this product. It's very well known product and easy to use in day to day activity

What recommendations would you give to someone considering this product?

HubSpot's free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rongen R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Hubspot is powerful and scalable but costly.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is customizable with lots of tools and features.

What is your favorite aspect of this product?

Ability to create workflow automation and lead generation strategies.

What do you dislike most about this product?

Other external app integrations are not compatible. Hubspot is costly. The Mobile app needs more improvement.

What recommendations would you give to someone considering this product?

Think about long term plans and consider the cost if that's feasible for you before start building your customer data and workflow, otherwise it will be challenging to migrate.

Pros

  • Effective Service
  • Caring
  • Trustworthy
  • Efficient Service

Luiz C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best free CRM on market!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Their unique features by free !!!!

What is your favorite aspect of this product?

It helps to serve many clients at a low cost

What do you dislike most about this product?

I fell missing some More features

What recommendations would you give to someone considering this product?

Please, use it or loose your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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