What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Cathy C.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Game-changer for us and our clients

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.

What is your favorite aspect of this product?

How all the Hubs work together.

What do you dislike most about this product?

It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.

What recommendations would you give to someone considering this product?

Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tony D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Outstanding product that’s free to use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s free , easy to use and super powerful

What is your favorite aspect of this product?

How easy it is to use

What do you dislike most about this product?

Nothing, works perfectly for my business

What recommendations would you give to someone considering this product?

Take a long close look, it’s brilliant, but the scope can be huge. It starts for CrM only and is free for more or less unlimited users and contacts. But adding in functionality takes the price up, so consider carefully what you need

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zach M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Heat up your analytics!

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

The ease of implementation for our new team members was mindblowing. Our folks could jump in and provide valuable insights right away, without a long lead time. The visualizations cut down on time spent creating client presentations, as well.

What is your favorite aspect of this product?

Easy to understand visualizations take the guesswork out of client presentations. Once you explain that red is good, everyone's on the same page!

What do you dislike most about this product?

It could stand to have a few more features available at the free level. It is a one-trick pony at that stage, and more folks might be convinced to take the plunge if they could see that Hotjar is truly one of the most powerful weapons in your digital analytics arsenal.

What recommendations would you give to someone considering this product?

All you need to do is generate your first heatmap of your biggest client's homepage, and you'll be hooked!

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Continually Improving Product

Cons

  • Less Efficient Service

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