What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Vsundhara B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

HubSpot: All in one tool for sales and services

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales pipeline can be modified by your business, as well as fields and properties, permitting you to gather all applicable data for your organization. HubSpot Sales Hub gives clients a staggeringly speedy method for inclining up outreach as well as a TON of combinations to help efficiency. Organizing contacts and companies, full-cycle sales outreach and tracking, and cross-team coordination. Keeping all of this in one place simplifies our lives a bit.

What is your favorite aspect of this product?

The Company/Contact ID is likewise an incredible component as it permits me to handily change organization/contact information and afterward reimport with next to no gamble of copies. Email Templates and sequences have saved a ton of time and offer great personalization and options so that no one gets lost and response can be immediate. In terms of functionality, you can find much more in Salesforce, it is simply a broader product, but in terms of user experience, HubSpot is 12 steps ahead. The dashboard and reports are fairly transparent, although there are still a few features missing that would facilitate sales analysis.

What do you dislike most about this product?

It is an incredible apparatus to have better command over the sales and eventually accomplish higher change, and I haven't found any significant issue at any point experienced. Great CRM, yet Maintenance times can once in a while be irritating yet are never impeding our work. Workflows work immaculately, but a few fundamental capacities can be deficient with regards to (like mass "undo" or mass "redo").

What recommendations would you give to someone considering this product?

HubSpot deals Hub assisted us with automating the sales processes. It is a simple-to-use tool. One thing I loved most about this tool is that it incorporates robust HubSpot CRM to further develop and improve client relations and close sales quicker. the features presented under Sales Hub make an exceptionally large certain distinction like services also accomplishing the higher transformation. The prescient lead scoring is an element that scores every lead based on the parameters set, the higher the score the more noteworthy is an opportunity for change because of this score, teams can undoubtedly choose the lead and begin dealing with that.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Rebecca S.

  • Role: Consultant
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Excellent software to work with.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Very powerful tool to consider and easy to workflow business.

What is your favorite aspect of this product?

Excellent features on this software helps in marketing on many business.

What do you dislike most about this product?

Nothing to dislike on this feature.

What recommendations would you give to someone considering this product?

This software is powerful on many marketing business and easy to collaborate when needed on other feature to work with and excellent in expending business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Indispensable for any mid-market company

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use, implement, and intuitive.

What is your favorite aspect of this product?

You start using it from day 1.

What do you dislike most about this product?

sometimes it falls, but very seldom.

What recommendations would you give to someone considering this product?

Test it out at least, it's worthwile.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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