What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

86

Collaboration

86

Sales Management

85

Activity and Workflow Management

85

Account and Contact Management

84

Marketing Management

83

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

77

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Ease of Data Integration

82

Quality of Features

82

Breadth of Features

82

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

James C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Hub Spot CRM Platform Engaging Interface

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

The fantastic component about Hub Spot CRM is that it is not an income centred nor an advertising focused CRM. It contains the unique fusion of both worlds and is rather recommended via me for any B2B SaaS agency.

What is your favorite aspect of this product?

The interface of Hub Spot CRM is extremely helpful, engaging and it covers all the basic requirements as well. There is also a free tier which offers a free trial which is beneficial for the users.

What do you dislike most about this product?

There are some problems with the program. As of date there is no routine mission alternative but, so you can't as an example set up a reminder to call a customer each week for instance. I do know that they're busy running on this even though. The pricing model is a piece steep, you could either go with the "cheap" plan, which offers you restrained features or the "steeply-priced" plans which allow you get admission to all the excellent capabilities.

What recommendations would you give to someone considering this product?

Hub Spot's CRM platform gives corporation software for advertising and marketing, sales, customer support, content control, and operations. Our platform turned into constructed from the ground up to be a powerful, integrated, and clean-to-use gadget that leads to higher purchaser reviews and enterprise growth.

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Friendly Negotiation

Leslie H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Functional, friendly but a little clunky

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to work with and light weight.

What is your favorite aspect of this product?

Enjoyed the cadences and uploading feature

What do you dislike most about this product?

didnt really like how the emails and contact lists were hard to locate

What recommendations would you give to someone considering this product?

improve contact sheet workflows so they make better sense.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Peter D.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use CRM

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is an easy to use CRM tool with a free plan edition that offers

What is your favorite aspect of this product?

Adding a company by typing/pasting only the domain of the company and a wealth of information is made available by Hubspot such as the revenue of the company, location, company size, and the industry, this information is made available without the need for us to do basic research on the target audience. It has tons of features and capabilities which makes it one of the best CRM tool.

What do you dislike most about this product?

Hubspot CRM pricing is a bit higher compared to other similar CRM products and there is no customer support for the users on the free plan

What recommendations would you give to someone considering this product?

Hubspot is an ideal CRM tool for any team, it can be used across different teams both sales and marketing teams without the need for additional CRM tools, it is very easy to set up and comes with a free edition for a small team and becomes a bit pricing for someone that wants to go for the premium option.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Saves Time

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