What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Lead Management

86

Collaboration

85

Sales Management

85

Account and Contact Management

84

Activity and Workflow Management

84

Marketing Management

82

Customer Service Management

82

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

76

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Nicholas U.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Features, Easy To use, Easy to learn

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

How easy it is to integrate with other softwares

What is your favorite aspect of this product?

How i can update if from my phone along with being able to integrate it with my outlook

What do you dislike most about this product?

i do not dislike anything

What recommendations would you give to someone considering this product?

Look into multiple CRM's and what features they have, you will find Hubspot offers the best value and product

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Fair

Peter R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Highly Effective CRM platform!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

It’s user-friendly and offers powerful automation features without requiring extensive technical skills. Additionally, its built-in CRM is free, scalable, and easily customizable, making it a flexible solution for businesses of all sizes.

What is your favorite aspect of this product?

The integration between sales and marketing data helps to create a unified customer view, which improves personalization and conversion.

What do you dislike most about this product?

The pricing can quickly become expensive as you scale up, especially if you require premium features or access to advanced reporting.

What recommendations would you give to someone considering this product?

The more integrated your tools are, the more value you’ll get from HubSpot by creating a seamless workflow across departments.

Pros

  • Effective Service
  • Altruistic
  • Friendly Negotiation
  • Security Protects

Artyom C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Great SF Sales Competitor to look out for.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

very user friendly even for people with no CRM experience, this will get them rolling especially for BDRs

What is your favorite aspect of this product?

Probaly the UI and UX are great, super easy to teach people, everything is out there.

What do you dislike most about this product?

Only thing is you have to think a bit more out of the box rather than ready solutions.

What recommendations would you give to someone considering this product?

Find someone that is proficient in hubspot, or if you are quite tech savy their forums are incredibly good and people reply incredibly fast,

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

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